Privacy policy

Last updated: August 20, 2026

This Privacy Policy describes how Vassia Labs collects, uses, discloses, and otherwise processes personal information when you visit our website, use our services, communicate with us, or make a purchase.

Vassia Labs is operated by Standard Bull LLC.

In this Privacy Policy, “Vassia Labs,” “we,” “us,” and “our” refer to Standard Bull LLC doing business as Vassia Labs.

Personal Information We Collect

Depending on how you interact with us, we may collect information including:

Contact information, such as your name, email address, phone number, billing address, and shipping address.

Order information, such as products purchased, order history, subscription information, transaction details, delivery information, returns, refunds, and customer-service requests.

Payment-related information. Payment information is generally processed by third-party payment processors. We may receive limited information about the payment, such as payment status, payment method type, transaction identifiers, or billing details.

Account information, where customer accounts or subscription accounts are used.

Device and usage information, such as IP address, browser type, device type, operating system, pages viewed, interactions, referring URLs, advertising identifiers, and similar analytics information.

Marketing information, such as email or SMS marketing preferences and interactions with advertising or marketing campaigns.

Customer-service information, including communications you send to us.

How We Collect Information

We may collect information:

  • directly from you;
  • automatically through our website and technologies such as cookies;
  • from Shopify;
  • from payment providers;
  • from fulfillment and shipping providers;
  • from analytics or advertising providers;
  • from subscription providers;
  • from review, customer-service, or marketing platforms;
  • and from other service providers that help us operate our business.

How We Use Personal Information

We may use personal information to:

  • process and fulfill orders;
  • process payments;
  • manage subscriptions;
  • provide shipping and tracking;
  • handle returns and refunds;
  • provide customer support;
  • detect and prevent fraud;
  • secure our website and services;
  • improve our products and customer experience;
  • analyze website performance;
  • measure marketing effectiveness;
  • personalize advertising where permitted;
  • send marketing communications where permitted;
  • comply with legal obligations;
  • enforce our policies;
  • resolve disputes;
  • and protect our legal rights.

Shopify

Our store is hosted using Shopify.

Shopify processes certain personal information to provide ecommerce, checkout, security, analytics, and related services.

Shopify's own privacy practices may also apply to information it processes.

Payment Providers

Payments may be processed by third-party providers such as Shopify Payments, PayPal, card networks, banks, or other payment services available at checkout.

We do not generally store full payment-card information ourselves.

Fulfillment and Shipping

We may share necessary information with warehouses, fulfillment providers, carriers, postal services, and logistics providers to process and deliver orders.

Subscriptions

If you enroll in a subscription, personal information may be processed by Shopify and/or the applicable subscription technology provider to manage recurring orders, payment authorization, delivery schedules, account management, and cancellation.

Analytics and Advertising

We may use analytics and advertising technologies provided by third parties.

These providers may process device, browsing, interaction, conversion, advertising, and related information in accordance with applicable law and their own privacy terms.

Cookies and Similar Technologies

Our website may use cookies, pixels, local storage, tags, and similar technologies for purposes including:

  • essential website functionality;
  • shopping-cart and checkout operation;
  • fraud prevention;
  • analytics;
  • remembering preferences;
  • marketing measurement;
  • and advertising.

You may be able to manage certain privacy preferences through browser settings, cookie controls, or privacy tools provided on our website.

Marketing Communications

Where permitted, we may send promotional emails or other marketing communications.

You can unsubscribe from marketing emails using the unsubscribe link included in the message.

Transactional communications relating to orders, subscriptions, payments, returns, or customer service may still be sent even if you unsubscribe from marketing.

How We Disclose Personal Information

We may disclose personal information to:

  • Shopify;
  • payment processors;
  • shipping and fulfillment providers;
  • subscription providers;
  • analytics providers;
  • advertising and marketing providers;
  • IT, cloud, fraud-prevention, and security providers;
  • professional advisers;
  • regulators, courts, law enforcement, or government authorities where legally required;
  • and parties involved in a merger, acquisition, restructuring, financing, or sale of business assets.

We do not disclose personal information merely because another company wishes to contact you.

Targeted Advertising and Privacy Choices

Certain privacy laws may provide rights regarding targeted advertising, cross-context behavioral advertising, or certain disclosures of personal information.

Where applicable, customers may use privacy controls available on our website to exercise these rights.

Where legally required, we also honor recognized browser-based opt-out signals such as the Global Privacy Control.

Data Retention

We retain personal information for as long as reasonably necessary for purposes such as:

  • fulfilling orders;
  • maintaining business and tax records;
  • managing subscriptions;
  • handling disputes;
  • preventing fraud;
  • complying with legal obligations;
  • and enforcing agreements.

Retention periods vary depending on the type of information and applicable legal requirements.

Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no method of transmitting or storing information can be guaranteed to be completely secure.

Children's Privacy

Our services are not directed toward children and we do not knowingly seek to collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us inappropriately, contact us so that we can review the matter.

Your Privacy Rights

Depending on where you live and applicable law, you may have rights to:

  • request access to personal information;
  • request correction;
  • request deletion;
  • obtain information about certain disclosures;
  • opt out of certain processing;
  • withdraw consent where processing is based on consent;
  • or appeal certain privacy decisions.

These rights may be subject to legal limitations and identity verification.

International Processing

Although our current commercial shipping is focused on the United States, some service providers may process information in other jurisdictions.

Where required, appropriate mechanisms may be used for international transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, services, technologies, or legal obligations.

The “Last updated” date will indicate when the policy was most recently revised.

Contact Us

For privacy questions or requests:

Vassia Labs
Operated by Standard Bull LLC
Email: support@vassialabs.com